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A challenging Vision, Mission, supported by unifying Values and visual alignment of goals, targets and action plans help produce successful teams that provide customers exceptional service.
Successful teams view themselves as Mini-businesses whose reason for being is to serve their customers, add value and support their organisation to achieve its vision, mission and goals.
- Sharing the organisation’s Vision, Mission, Values and goals. Without an inspiring vision and mission there’s no purpose. Shared values provide a team with a set of rules to play by so that it can achieve its goals and perform at world class levels.
- Giving a team identity through its mini-business concept and its principles and mission.
- Goal setting. Worthwhile goals that are specific, value adding, measurable, achievable, relevant and time-based.
- Communication between team members is vital for its long-term success. This entails team-on-team, team-on-one and one-on-one reviews and problem solving.
- Establishing win-win partnerships through Service Level Agreements between the mini-business team and its customers and suppliers.
- Leading innovation so that the organisation stays ahead of its competitors.
- Instilling the Kaizen philosophy of continuous improvement so that the team becomes a great team and the benchmark in industry.
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If you want a world-class ‘dream team’ that helps its customers become productive and profitable, then you should consider the Mini-business Goal Alignment and Visual Management tools provided by CDI.
We’re arguably the world’s leader in visual representation and have offices in 6 countries.
Since establishing a footprint in South Africa in 1997, CDI has helped more than 900 clients become more focused, productive, profitable and world-class.
It has been proven that individuals are more visually orientated than auditory. When pictures are used in tandem with writing and speaking, the impact it has on an individual and team is marked.
Visual representation helps us:
- Understand the message more easily
- Retain the message for longer
- It acts as a catalyst for change
- It is a constant reminder of our vision, mission and values
- It helps us keep focused on the goal
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